Policy
Terms & Conditions
Last updated: July 2026
These terms govern the use of the website and services provided by WAHAT AL SALAM TEXTILE TRADING L.L.C ("Wahat Al Salam Textiles", "we", "us"). By using this website or submitting an enquiry you accept these terms.
1. Products and enquiries
All fabric information — including colour, weight, roll length and pricing — is provided as a guide. Final specifications, availability and pricing are confirmed by our team in writing when responding to an enquiry or quotation.
2. Orders and payment
Orders are confirmed once a written quotation has been accepted by the customer and payment terms agreed. Payment methods, invoice terms and any advance payments will be communicated per order. Wholesale orders may require partial advance payment before dispatch.
3. Colour and batch variation
Textile products may show slight variation in colour, weave and finish between batches. Any strict colour match must be requested at the quotation stage and confirmed against a physical swatch.
4. Delivery
Delivery is arranged as described in our Delivery Policy. Delivery timelines are estimates; delays caused by suppliers, logistics or authorities are outside our control but will be communicated as soon as possible.
5. Returns and refunds
Please refer to our Refund Policy. Cut fabrics, made-to-order rolls and dyed-to-order items are non-returnable unless faulty.
6. Website use
All content, images and text on this website belong to WAHAT AL SALAM TEXTILE TRADING L.L.C. You may not copy, reproduce or use them commercially without written permission.
7. Liability
Our liability for any claim is limited to the invoice value of the products supplied. We are not liable for indirect losses, including loss of profit or production downtime.
8. Governing law
These terms are governed by the laws of the United Arab Emirates. Disputes shall be settled in the competent courts of the Emirate where our office is registered.
9. Contact
For questions about these terms, contact info@wahatalsalamtextiles.com.